DIY Sketchbook | Black Paper Ooly

Fast shipping and professional packing

Our long-standing relationships with UPS FedEx DHL and other global carriers lets us offer a range of shipping services. Our warehouse staff is highly skilled and will package your items according to our precise and accurate specifications. Before they are shipped the goods are carefully inspected and secured. We deliver to thousands of customers every day across different countries. The fact that we're dedicated to becoming the largest online retailer in the world is evident. These warehouses are located in Europe in the same way as they are in USA.

Please note that orders with more than one item are given a processing time according to the item.

Prior to shipment, our team will perform an extensive inspection of the items you purchased. Today, the majority of orders will be shipped within 48 hours. Expected delivery times are between 3-7 days.

Returns

Due to the multiple parties involved such as the factory and the warehouse, we are unable to effectively manage inventory. The actual inventory may change at any moment. It is possible that your order may be out of stock after your order has been made.

Our policy lasts for 30 days. If you don't receive the product within the 30 days period, we are not able to provide a refund or an exchange.

The item cannot be used and in its original condition. It must also still remain in the original packaging.